According to a report published by the World Economic Forum, the top two skills that will help humans thrive in the fourth industrial revolution (i.e., the age of machine learning and artificial intelligence) are critical thinking and complex problem-solving.

My journey of discovery spans nearly four decades and four careers: the U.S. Navy, commercial nuclear power, the Nuclear Regulatory Commission, and consulting for the federal government. Along this journey, I was fortunate to gain a vast amount of experience in solving complex problems through the teachings of W. Edwards Deming, Joseph M. Juran, and others.